Center for Community Futures
P.O. Box 5309
Berkeley, CA 94705

Contact Us:

Jim Masters, Consultant (510) 459-7570
Matt Klapperich, Accounting Consultant (510) 339-3801
Allen Stansbury, Consultant in Public Policy Research Analysis (707) 540-5776
Teresa Wickstrom, Head Start Consultant (909) 790-0670

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CAAs: [Blog: America's New Working Poor][CAA Board Members Toolkit][CAA Management][CAA Participant Surveys][CAA Salary and Benefits Survey][CSBG][Community Leadership][Current Projects][Disaster Relief][Local Currency][Musings and Rants by Jim][NACAA Manuals][Nonservice Approaches][OEO and CSA Instructions][Opinion Papers by Jim Masters][Poverty][Program Evaluation][Social Enterprise][Strategic Planning][Workshops by Jim Masters et. al.]
Head Start: [Basic Skills Summer Institute] [Community Assessment][Management Institute][Head Start Parent Survey System][Policies On Your Drive][Policy Updating][Head Start Salary and Benefits Survey Report][Review READY! E-File][Wage and Benefits Comparability Study]


Now available from the Center for Community Futures:

The CAA Salary and Benefits Survey Report 2019 is now available.

Review Ready! 2020 Electronic File is now available for Head Start Programs

The Salary and Benefits Survey of Local Head Start Programs 2020 is now underway!

Basic Skills 1 and Basic Skills 2 Summer Institutes, This fall via Zoom.  Both are for Family Services Professionals and are based on the Goals and the many NEW Relationship-Based Competencies. Half of the goals/RBCs are covered in Basic 1, the other half in Basic 2 which will take place after that. You can take either one first.

Management Institute 2020
This fall via Zoom.  The Management Institute focuses on the Relationship-Based Competencies for Head Start Supervisors of Family Services Professionals

John Johnston's paper on How to Create Systemic Change (August 10,2020)

Jim Masters and Allen Stansbury are facilitating this Learning Community.

SUMMARY of the White paper:

Hotlink for the whole White paper:

Webinars for September 28 and November 30, 2016, and for February 28, 2017 and April 13, 2017 are listed here:
AND, recordings from previous webinars on March 30, June 29, July 28 (all 2016) are also in this same section. 

AND recordings from previous webinars in 2014 and 2015 are here:

For Local Head Start Programs

Summer, 2020 based on the Relationship Based Competencies for staff who work with families.

Family Development and Case Management Training for Head Start Management based entirely on the new Parent, Family Community Engagement (PFCE) framework, and on the goals and Relationship Based Competencies (RBCs) listed in the appendix to ACF-IM-HS-12-05. We cover the RBCs for Supervisors using the latest in social work theory and practice. 

Click here for information regarding the Summer Institutes for Head Start.

Family Development and Case Management ONSITE TRAINING

Wage and Benefits Comparability Survey

The Center for Community Futures offers Wage and Benefits Comparability Study services for Head Start programs and CAAs.

$99 for one user; $129 for up to 5 users

Review Ready! 2020 Electronic File is now available

With the FY 2020 Monitoring Protocol review questions including both Focus Area 1 and Focus Area 2 (Sept. 2019)

The Center for Community Futures is pleased to announce the availability of the Review Ready! 2020 E-file for use by your local Head Start program to help get ready for the next Federal review or to use for self-assessment. 

The electronic file is an Excel workbook available through e-mail or Google Drive .gmails that has:

  • The complete text of the Monitoring Protocol review questions, including performance measures,
  • The corresponding Performance Standards, Federal regulations, and Head Start Act requirements spelled out next to their applicable compliance indicators,
  • Space for writing notes
  • The Review Ready! 2020 E-file also includes the Head Start Act, the Final Rules, 2 CFR Part 200, and the Peridociity Schedule.

The Salary and Benefits Survey Report of Local Head Start Programs 2018 is available. Survey participants received a discount on the price of the Report. Non-participants can ask about ordering the Report by sending e-mail to

See also information on getting Individualized Comparisons.

The 2020 survey is now underway! Your program can participate by clicking here.


Policies And Procedures Analysis and Updating Process (PAPA-UP) for Head Start Programs. We can help make your program’s policies and procedures complete, thorough, and up-to-date. Click this link for our proposal in PDF format.

Parent Survey System for local Head Start programs. Use our services to help conduct a parent evaluation of the quality of your Head Start program.

Community Assessment: A How-To Guide for Local Head Start Programs. A real-life example of a Community Assessment and a workbook describing methods for you to use to produce the exact data you need for your Community Assessment to meet Head Start standards. By Elizabeth W. Morris, Ph.D. Currently being updated; won't be available until later but you can pre-order.

Community Assessment Services: Proposal. We can help you with your program's community assessment.  Call Jim Masters at 510-459-7570 for info.

One example of a large-scale community assessment: Santa Clara County: Please click this link for more information.

Strategic Planning Seminars for Head Start programs at your site by the Center for Community Futures


The Center for Community Futures has collaborated with John Johnston for decades.  John was a CAA Director and a State Economic Opportunity Office Director.  He has done consulting work for CAAs in 45 states.  Recently, John led an effort to rebuild the bankrupt Public Housing Authority in Topeka, Kansas that had half-empty, run-down, drug and crime ridden complexes. 

The starting point for this work was R. Buckminster Fuller’s observation.  
“You can never change things by fighting the existing reality.  To change
something, build a new model that makes the existing model obsolete.”

In 2010 instead of continuing to use 20th Century anti-poverty, community development, community involvement, and child development strategies--the Topeka Housing Authority (THA), the Greater Topeka United Way, and the Topeka School District set out to create a 21st Century model that would TRANSFORM a neighborhood.  The core of this area was THA’s Pine Ridge complex.  In those 207 units, the average household income was less than $10,000. 

By 2013 this TRANSFORMATION was well underway.  In October of that year for the first time in decades the families decorated their units for Halloween and their kids went trick or treating.  When a resident who had lived in Pine Ridge 15 years earlier heard this his response was straightforward: “If we’d done that--we’d have been shot.”  In a survey done in September of 2015 the two words residents used most often to describe Pine Ridge were “safe” and “quiet.”  No one would have characterized Pine Ridge this way even five years earlier. 

We asked John to produce a step-by-step Guidebook with urban and rural components to help you replicate this work, and he has done so.  It is available HERE in .docx format.

If you want to learn more about how to make this TRANSFORMATION approach work in your community, we can arrange a workshop for your State Association meeting, or at your CAA. E-mail me at To ask John questions directly, e-mail him at


Jim Masters has published a Kindle book: Musings and Rants of an Old White Guy

Teresa Wickstrom has published a Kindle book: My Friend Tom: A Journal of God-Given Friendship

Blog by Allen Stansbury

America's New Working Poor: Its Former Middle Class

Allen Stansbury has started an excellent new blog about America’s new working poor and the decline of the middle class.  His work will explore income disparity in the US, and the international ranking of the US in key areas.  Recall the fable of the frog. When placed in a pot of cold water that is slowly heated to boiling – the frog dies before realizing what is happening. The same is true for working Americans. They are failing to notice that their economy has been in a slow, evolving process where the US middle class is losing income and assets.  The American Dream is being eroded. 

This blog is for those who work in the war against poverty. You are experiencing new participants in your programs. These are America’s new working poor, and the former US middle class, who were rarely out of work. Most of them are educated, and would like to get back to their lives if they could get a job. However, they now must rely on unemployment checks, food banks, and other poverty programs.

Like all good bloggers, Allen has a point-of-view.  You may or may not agree with him on every specific conclusion, but I think you will agree with most of his findings that show that both the middle class and the working poor are in serious trouble in this country.  You are welcome to post your comments at each section of this blog.

Unlike most blogs, Allen’s information is heavily documented. Where possible the blog posts are taken directly from source material that will be useful to you and your organization. Every day, there is new information being published on the decline of America’s middle class. The blog site will post new information as it comes available.

The blog is located at

Links and files related to this blog are available at

Includes links to postings!

For Community Action Agencies:

Community Leadership Training

How to Develop Community Leadership Workbook 6th Edition (.doc)

This page has links for CAA Participant Survey System, CAA Salary Survey Report 2014, Executive Oversight System, ROMA, Monitoring for Change, Program Evaluation, Disaster Relief, and more.

Manuals prepared for NACAA on OCS Contracts

(THe NACAA Manuals page also includes Disaster Relief publication)

ROMA: Results Oriented Management and Accountability workbook free download!

Monitoring for Change publication outlines some basic principles of monitoring, looks at the monitoring report from the perspective of the monitor and the monitoree, and identifies processes which should ensure that proper results are obtained from monitoring.


Click the CSBG button to access Reports from the CSBG National Reporting System 1982–1986. These are the earliest reports from the National Voluntary Reporting System (NVRS) and CSBG Information System (CSBG-IS).

The CSBG page also includes information re:

* The OCS Project to Develop a 21st Century Model to End Poverty

* National Conversation on Poverty and Economic Security (NCPES)


Perceptions of Quality and Results for Community Action Agencies signup info in PDF


Community Action Agency Salary and Benefits Survey 2019


Strategic Planning Retreat for CAAs


1. Download the FREE Profit Making for Nonprofits Manual and Toolkit, in Word or PDF format

2. Download the FREE file on Business Development Process for Nonprofits (.doc)

3. Hire Jim to help you develop your profit-making activity.


Community Development

Eighteen Principles for Effective Leadership

How to Start and Run a Local Currency Program

Toolkit in a Nutshell for CAA Board Members

CAA Board Members Toolkit Developed for Cal/Neva on an OCS contract.

Click on the links below to access the Opiniion Papers and Book Reviews by Jim Masters in Microsoft Word format. (Right-click and select "Save Target As..." to download the file. If your system asks for a password, click on the Cancel button.)

  1. Plusses and Issues on automating most or all of the application process for transfer payments including LIHEAP, Food Stamps, SSI, TANF, etc. (Both Texas and California are working on this approach for TANF). By Jim Masters, updated August 17, 2005.

  2. Let's Get More Clear about Managing the Amount of Social Control. By Jim Masters, September, 2004.

  3. Why Comparing the War on Poverty with Welfare Reform Won’t Work.  By Jim Masters, updated August 16, 2005.

  4. Rebuilding the Program Development Function: Stop "Waiting for Godot!"  By Jim Masters, April 13, 2005.

  5. How to Guarantee Pensions for Poor People – Just Like the Private Sector Does It. By Jim Masters,  September, 2005

  6. Welfare Reform?  We're Still Waiting! By Jim Masters, August 2004.

  7. Why Some Historic Anti Poverty Strategies No Longer Work. By Jim Masters, August 2005.

  8. (Re-)Defining and Measuring Poverty: Challenges and Opportunities. By Jim Masters and Teresa Wickstrom, July 21, 2004.

  9. Symbiosis: Symbiotic Relationships. By Jim Masters, February 2005.

  10. Want to Get People out of Poverty? Replace Maslow's Hierarchy of Needs with Masters Circles of Strength. July, 2004.

  11. The Current Era. Where America is today.  February 27, 2004.

  12. Eliminate the Use of Obsolete Terms. Stop calling them clients! January 20, 2016.

  13. Community action is a combination of a social movement, a strategy, an administrative structure and a profession, December 14, 2015.

  14. Social Values and Public Policy: From Opportunities to Rights and Back to Opportunities (.htm) January 26, 2005

  15. Outcomes for Head Start as Related to ROMA Goals. October, 2004.

  16. Poverty Knowledge: Social Science, Social Policy and the Poor in Twentieth-Century U.S. History by Alice O’ Conner. Book review by Jim Masters, January, 2005.

  17. Common Intake Forms and Other Efforts at Service Coordination and Integration by Jim Masters, Sept 10, 2004
  18. Ending Poverty by Muhammad Yunus. April, 2004.

  19. Human Services Futures: A Strategic Visionby Jim Masters. 1986.

  20. Background Information About Work and Income by Jim Masters

  21. What is Work? What Can Nonprofits Do? By Jim Masters

  22. Innovation and Entrepreneurship, By Peter Drucker. 1985 Harper and Row.

  23. Years of Poverty, Years of Plenty: The Changing Economic Fortunes of American Workers and Families, University of Michigan, 1984, Greg J. Duncan. $14.50 in paperback. 

  24. The Capitalist Revolution, by Peter L. Berger, Basic Books, Inc., Publishers, 1986. Excerpts from pages 58-68.

  25. An Overview of Continuous Quality Improvement by John Johnston and Jim Masters. February, 2003.

  26. APHSA American Public Human Services Association:  Reflections of 75 Years of Excellence in Public Human Services, interviews with Barbara Blum and Jule Sugarman by Jim Masters. March 2005.

  27. Use Your Meeting Planning to Help Keep Your Field Vibrant and Growing, November 2004, by Jim Masters.

  28. Return to Original Mission:  The Self-Sufficiency Imperative for Community Action Agencies, written by Karl S. Pnazek, CAA Director at CAP Services in Wisconsin. January 2006.

  29. When There Is a LOT of New Money, by Jim Masters. March 25, 2009.

  30. Smart Spending: CSBG Stimulus Money, by Jim Masters. April 2, 2009.

  31. ROMA:  Results Oriented Management and Accountability
       * New Antipoverty Strategies Needed April 2004.
       * ROMA Workbook: Peeling the Onion (.doc) January 2000.
       * What CAP Needs to Do Now (A Conversation) between Jim Masters, John Buckstead and Bob Clark. April 2006.

  32. Next Phase:  New Anti-Poverty Strategies Needed by Jim Masters.

  33. Evolution of Antipoverty Strategy in 27 transitions, February 2004  (.doc)

  34. See Jim Master's Letter to the Editor published in the San Francisco Chronicle 3/1/2013, "Head Start fosters learning atmosphere"

  35. High Impact Strategies (.pdf)

  36. 2016 Description How Economy Now Works and What it Means for Your CAA (.doc)

  37. Large Scale Planning Needed (.docx)

  38. Social Values and Public Policy (.doc)

  39. BRAITHWAIT & McCANN LIVING HISTORY - An Open Letter to Community Action: See

  40. What Prof. Peritz was referring to about the relative influence of groups on policy making by Congress: “Multivariate analysis indicates that economic elites and organized groups representing business interests have substantial independent impacts on U.S. government policy, while average citizens and mass-based interest groups have little or no independent influence. The results provide substantial support for theories of Economic-Elite Domination and for theories of Biased Pluralism, but not for theories of Majoritarian Electoral Democracy or Majoritarian Pluralism.”

  41. 2018 Trump Budget Blueprint (.pdf)

  42. A Better Way-Poverty-Policy Paper (.pdf)

  43. Indivisible Guide December 31, 2016 (.pdf)

  44. What Do We Do Now? (.docx)

  45. What Is To Be Done--Partnership Conference 2017 July 28, 2017 (.pptx)

  46. What Community Activists Should Do Now January, 2017 (.docx)

  47. Overview of Civil Discourse (.docx updated March 26, 2018)

OEO and CSA Instructions and Documents, 1964-1981

in PDF format, some in .doc/x

Conference Planning, Meeting Planning

bullet Conference/Meeting Planning Services

bullet Use Your Meeting Planning to Help Keep Your Field Vibrant and Growing paper

Our People

bullet Jim Masters, Consultant

bullet Matt Klapperich, Accounting Consultant

bullet Allen Stansbury, Consultant in Public Policy Research Analysis

bullet Teresa K. Wickstrom, Head Start Consultant

bullet Jeff Wickstrom, Technical Support

Current Projects

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Click here for a complete list of our publications, and the order form for publications and services.

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