Center for Community Futures
P.O. Box 5309
Berkeley, CA 94705

Contact Us:

Jim Masters, Consultant (510) 459-7570
Matt Klapperich, Accounting Consultant (510) 339-3801
Allen Stansbury, Consultant in Public Policy Research Analysis (707) 540-5776
Teresa Wickstrom, Head Start Consultant (909) 790-0670

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Family Development and Case Management Summer Institutes for Head Start Programs

To access the brochure in PDF format, click this link.

There are two types of Family Development and Case Management classes based on the PFCE Framework. The first type is Basic Skills 1 and Basic Skills 2 and they take place in June. The other is the Summer Institute for Management, which is in July.

  1. Basic Skills 1 and 2. Dates for 2020 TBA.  Both are for Family Services Professionals and are based on the Goals and the many NEW Relationship-Based Competencies. Half of the goals/RBCs are covered in Basic 1, the other half in Basic 2 which will take place in that same week in another classroom.  You can take either one first.

  2. Management. July 23-26. The Management Institute focuses on the Relationship-Based Competencies for Supervisors of Family Services Professionals.

Click here for the Final Rules/Head Start Program Performance Standards:
Subpart E—Family & Community Partnership Program Services
in PDF format.

The next Management Insitute will be held July 23-26, 2019 at CalState University, East Bay, CA.

The next Basic Skills Summer Institutes (1 and 2) will be held in 2020 at Cal State University Downtown Oakland Center, CA.

Note: Summer Institutes will include info on the PFCE framework.

General Information:


The new Parent, Family Community Engagement (PFCE) framework requires HUGE changes for how Head Start family workers assist families. Our courses cover all of the new Relationship Based Competencies. The Office of Head Start eventually wants each local program to develop their in-house training capacity. Sending your staff to our courses is one way to develop the ability of your staff to provide that training. Whether your staff take the courses for college credit or not, they can (a) acquire the latest knowledge and skills needed to implement the PFCE framework, and (b) use our curriculum and materials for training other staff back home. 

We provide these courses for college credit for Head Start staff in conjunction with the California State University East Bay. To the best of our knowledge, we are the only West Coast provider of university-credit courses that are keyed exactly to the Relationship Based Competencies in the PFCE framework. These courses take place during the summer at the California State University downtown Oakland campus. The Summer Institute faculty are drawn from the Schools of Social Work and Social Welfare at U.C. Berkeley, CSU East Bay, San Francisco State, and other area universities and their MSW graduates, and from Head Start programs. These courses have also been conducted on-site for the City of Oakland, Riverside County Office of Education, Tulare County Office of Education, Merced County Office of Education, and others.  

Completion of four of the Basic Skills courses leads to issuance of the Certificate in Family Development from California State University (CSU). About 900 of our students have successfully transferred CSU college credits to dozens of different academic institutions.   No academic institution has refused to accept the credits from CSU.  

  • All Institute participants get:
  • Four days of family development and case management training based on the latest in social work theory and practice.
  • A workbook with many useful materials.
  • College credits available to be used towards the CSU Certificate in Family Development or toward an A.A. or B.A. (fees TBD.)  Over 800 have transferred CSU credits to their schools back home.
  • CEUs for LCSWs or MFTs from CSU (for Management Institute only).
  • After Hours: A free guided tour of San Francisco for the first 49 registrants.
  • A reception hosted by the Center for Community Futures.
  • Opportunity to participate in the Family Development Certificate Program (click link for details)

The Institutes do not include room and board.  

Hotels:  We have a small block of rooms at a historic landmark (old) boutique (funky) hotel located in “Old Oakland” across the street from the CSU downtown site. The Washington Inn is at 495 10th Street, Oakland, CA 94607.  Phone 510-452-1776.   Basic Skills 1-2 Group Promotional Code is:  CFCF3  Management Institute Group Promotional Code is: CFCF4.  Contact Matt about hotel issues at, or 510.339.3801 

There are several other hotels in the area that are at or below the Federal reimbursement rate.  For a list of the hotels, see or e-mail me and I will send you the list.

There is no “one way” to do family development. The Institutes provide a wide range of social work, family development and case management methods from which you can choose. Adapt their ideas to your local needs. See you there.

bullet For information on Basic Skills, please click this link.
bullet For information regarding the Management Institute for Head Start 2019, please click this link. The Head Start Management Institute assumes you are beyond entry-level and will focus on more advanced topics including mental health, substance abuse, domestic violence, and crisis intervention.
What do Basic Skills Attendees say about the Summer Institutes?

  “Awesome agenda. Love the many ideas for helping families set goals. Great mix of presentation techniques.” - Theresa Hartman, Head Start Family Support Coordinator, Bozeman, MT
  “Excellent.” – Numerous Evaluators
  “Good way to increase skills for more entry-level. Great source to network.” – S. Bah, Family Advocate
  “Great workshops!” – Anonymous
  “I had a super time here in the Bay Area. People were very friendly and training was very informative. Thanks.” -- Dawn Bines, Family Resource Assistant, Warren, PA
  “I really enjoyed the training. Awesome!” – Anonymous
  “Nice work! Very interesting information.” -- Brenda Chavez, Family Service Coordinator, Eagle County Schools ECP
  “Overall, the Institute was excellent.” – Anonymous
  “Thank you! Teachers/presenters were educated, knowledgeable and well organized!” -- Shannon Gomez, FSW
  “The sessions were all very interesting.” -- Ida Diaz, Family Advocate II, CAPMC Fresno Migrant Head Start
  “Very good! I loved this training.” – Anonymous
  “Wonderful material. Thank you!” --  Patricia Benefield, Family Services Case Manager, Coastal Community Action, Inc.
  “Wonderful presentation, fun, informative, great.” -- Felipe Lopez, Family Service Worker, Volunteers of America Head Start
  “You do a great job. Thanks for everything.” – Nora Vasquez, Nutrition Specialist/FSA, Colorado River Indian Tribes Head Start

For more info on Basic Skills, please click here.

For more info on the Management Insitute, please click here.

Center for Community Futures. 
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